Job Description
Overview About PHOENIX P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and
About Bonobos We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in -real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We've created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.
Location Name New York Office
Responsibilities and Qualifications The primary role of the Visual Merchandising Manager is to drive innovation and brand storytelling through compelling and strategic visual initiatives and programs. This role delivers a strong & cohesive brand presence across diverse national guideshop formats within a highly competitive marketplace.
The Visual Merchandising Manager is responsible for designing and developing visual merchandising (VM) collateral for guideshop in-store and window displays, animations, events, and shaping the overall guideshop consumer journey. The ideal candidate is detail-oriented, organized, proactive, and technically proficient. They must demonstrate the ability to build and maintain positive, collaborative relationships with cross-functional teams and be skilled in coaching and mentoring team members. This position reports directly to the Brand Creative director.
KEY RESPONSIBILITIES - Create industry leading story-telling and innovative design solutions in partnership with Creative & Design Leadership and Brand Marketing.
- A key contributing creative team member in Seasonal Concepts and specific Marketing initiatives, regarding Guideshop product presentation inclusive of interior, windows and signage, but not limited to.
- Leads the development and implementation of monthly visual directives; informing floorsets, window displays, special marketing initiatives, promotional directives.
- Responsible for the development and execution of Brand-right, sophisticated, and elevated visual merchandising and marketing tools and solutions to ensure cohesion and brand excellence.
- Applies on-brand visual standards for merchandising of seasonal, monthly, or business required changes
- Provide complete and accurate visual merchandising content that is communicated to Guideshops effectively, with detailed and quality information in documents and all other forms of visual Guideshop communication
- Participate in guideshop visits to identify strengths and opportunities of Seasonal Product Launch execution to continue to evolve direction and communication through marketing & merchandising strategies seasonally
- Creates visual project lists and production calendars to ensure seamless execution between visual, marketing, store ops, and field teams.
- Partners with corss-functional and Guideshop teams for the Visual Merchandising, fixture, store design and all product presentation oversight for new store openings, renovations, and store closures.
- Prepare and present team content of initial and final Product Launch floor walkthroughs to Executive Leadership
- Provide competitive analysis and knowledge of current trends
- Oversee the production of visual communication including photography, photo editing, content writing while maintaining alignment with retail visual communication.
- Responsible for the creation of supplemental documents (marketing, sale, special events, tests)
- Contributes to merchandising and marketing solutions for integrated visual projections. Coordinate and integrate product, marketing, visual elements, collaborating with Merchant, Visual and Marketing and Guideshop Operations partners
- Participates in Product Line Reviews, partnering with Creative, Product, and Merchandising leadership team to advise and manage buys to store capacity requirements, store design, color guidelines, and seasonal marketing concepts, with applicable cross-functional reviews May be asked to participate in Go To Market (GTM) meetings, translating merchandising strategy to Guideshop presentations
REQUIRED EXPERIENCE & QUALIFICATIONS - Bachelor's degree or equivalent experience
- At least 7 years of work experience, with corporate visual merchandising experience preferred
CRITICAL SKILLS & ATTRIBUTES - Proficient in Google Suite and Adobe Creative Suites - InDesign, Sketch Up, Photoshop, Lightroom, etc.
- Proven ability to interface professionally with multiple levels of management and departments
- Excellent written and verbal communication skills
- Strong cultural awareness, competitive analysis and knowledge of current trends in fashion and specialty retail
- Could be required to submit a portfolio for review with application
- Preferred experience managing large projects and/or teams
Benefits and Compensation: PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range $101,200 - $152,500
Closing An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Job Tags
Full time, Part time, Work experience placement, Seasonal work, Work at office, Worldwide,