Job Description
Supply Chain Specialist I, NA
WHO YOU’LL WORK WITH
NIKE’s Marketplace Supply Chain (MSC) team is responsible for enabling the best Nike consumer experience by offering the right supply chain and fulfillment services where it matters, and by getting the right product, to the right place, at the right time - in a profitable way. We are continually innovating to meet evolving consumer needs in a digitally connected marketplace.
WHO WE ARE LOOKING FOR
The Supply Chain Specialist I, role is a fundamental role within MSC focused on executing tactical order management. You will succeed by utilizing reporting and insights to drive timely delivery of all Nike products to support Nike profitability. You will communicate with, develop, and maintain positive relationships with internal cross functional partners through report interpretation, tools, phone and email. You will implement desk level orderbook tasks to deliver overall orderbook and business KPIs.
The ideal candidate would have the following:
- Bachelor's degree in Business or related field. Will accept any suitable combination of education, experience and training.
- 2 years experience preferred
- Strong written and verbal communication
- Strong time management and attention to detail
- Analyze and influence with data
- Experience with SAP and Excel (or aptitude to learn quickly)
- Retail and supply chain experience a plus
WHAT YOU’LL WORK ON
Responsible for executing end-to-end order management activities, problem-solving issues to maintain a shippable orderbook, communicating effectively to internal and external stakeholders, and taking initiative to identify risk and opportunities for Nike and our Partners. Access and leverage data and reporting to support order management execution and communicate delivery visibility to internal and external stakeholders. Monitor key KPI’s and escalate risks, opportunities, and recommendations for Nike and Partners. Manage wholistic orderbook as well as key initiatives and assortments.
- Work cross-functionally to maintain a shippable orderbook and execute order management activities (pricing resolution, cancel/returns execution, cancel date management, etc.)
- Proactively track product delivery, order fill rates, delivery, and returns activities
- Provide visibility and respond to questions regarding order status and tracking information
- Execute and communicate standard and ad hoc reports to support execution
- Drive day-to-day problem-solving activities to resolve and escalate issues as required
- Communicate with key stakeholders on existing processes / capabilities
- Provide peer mentorship and training
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the .
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