Senior Client Success Coach Job at Impact Clients, Remote

NUhYTC84bHZxSEQyZW8xaHpxYXFnS3J1SUE9PQ==
  • Impact Clients
  • Remote

Job Description

We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online coaching businesses that transform lives—starting with their own.

If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading.

About Us:
Richard Yu is an online business coach with:
  • 100K+ subscribers on YouTube →  youtube.com/richardyu1
  • A growing personal brand on Instagram →  instagram.com/richardyuzee

Our company is faith-driven, fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting.

About The Role:
This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work 6–8 hours per day, and some days will require a little more effort of up to 9+ hours (rarely required), with rotating Saturday coverage (1x/month for 4–5 hours).

You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable—we’re in the coaching business.

Requirements

Here are the requirements:

  • You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded) 
  • You will be conducting new onboarding calls daily to welcome in new students.
  • You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed.
  • You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community.
  • Weekly group coaching calls answering client questions
  • Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questions and guide their decisions
  • Help innovate our products by creating and producing new video trainings/worksheets to deliver a world-class experience.
  • Taking renewal / upgrade calls with clients and enrolling them into our backend coaching programs.
  • Should be proficient or at least knowledgeable about our tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM, etc.) - you should be familiar with the above tools, or have a willingness to learn these VERY quickly if hired.
  • Your role will constantly be changing. A big part of this job is to stay on your toes, always ready for action and change.
  • You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential.
  • You must have a high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs



WHO THIS IS FOR:

  • A coach or mentor at heart—you love helping people
  • Clear, professional communicator (spoken and written English)
  • Able to handle fast-paced environments, multiple clients, and changing priorities
  • Willing to grow with us long-term (3+ years)—this isn’t a side hustle
  • Open to feedback and constructive coaching (we’ll train you, but we expect growth)
  • Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc—or willing to learn fast

WHO THIS IS NOT FOR:

  • You have another full-time job or multiple freelance clients
  • You struggle with structure, deadlines, or fast execution
  • You dislike being challenged to improve daily

Benefits

Base Salary: $3,000–$6,000 USD/month (depending on experience)

Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections.

Job Tags

Remote job, Full time, Freelance, Second job, Work at office, Live in, Saturday, Monday to Friday,

Similar Jobs

AO Globe Life

Benefits Consultant VIRTUAL POSITION Job at AO Globe Life

 ...position, designed for new graduates ready to build professional experience in sales, client relations, and financial serviceswith full...  ...skills in sales, leadership, and client relationship management Work from anywhere with internetno commuting, no cubicle... 

Griswold Care Pairing for Sarasota County

CNA/HHA Job at Griswold Care Pairing for Sarasota County

Needing help with a client in Englewood for every saturday and sunday 8am-6:30pm. Client has dementia, needs help with meal prep and light housekeeping. Most of her meals need to be pureed. She has high anxiety so she needs to be assured that things are going to be ok.

State of Florida

SENIOR HEALTH EDUCATOR - 64041301 Job at State of Florida

 ...Requisition No:867557 Agency: Department of Health Working Title: SENIOR HEALTH EDUCATOR - 64041301Pay Plan: Career Service Position Number:...  ...DEPARTMENT OF HEALTH - HILLSBOROUGH Division of Community Health Office of Minority Health Senior Health... 

Spire Orthopedic Partners

Sterile Processing Technician Job at Spire Orthopedic Partners

 ...What You'll Do Responsible for the day-to-day activities in Sterile Central. Responsible for decontamination, assembly of kits, operation...  ...sterilization, including all monitoring of these sterilization processes. Maintains adequate inventory for Sterile Central and Surgical... 

LaBella Associates

Environmental Analyst Job at LaBella Associates

 ...We are currently seeking a qualified Environmental Analyst to work in our Albany, Glens Falls, or Poughkeepsie office in our Environmental...  ...commensurate with experience. ~ Fast-paced environmental consulting/engineering practice. Salary Range: $50,000 - $60,000...