Job Description

This position is posted by Jobgether on behalf of Articulate. We are currently looking for a Sales Development Representative (SDR) in United States.

In this role, you will be the first point of contact for prospective customers, managing inbound inquiries while proactively reaching out to potential leads. You will qualify prospects, answer initial questions, and seamlessly direct more complex requests to the right team members. Working in a fast-paced and collaborative environment, you will play a key part in delivering an exceptional customer experience that supports business growth. Your ability to communicate with confidence, manage high volumes of interactions, and adapt quickly to customer needs will be essential. This position is remote, offering flexibility while allowing you to engage with a diverse range of clients across the country.

Accountabilities:

• Qualify leads using the BANT methodology and forward them to the sales team for further engagement.
• Handle inbound communication channels during business hours, including calls, live chats, and internal transfers.
• Conduct scripted outbound outreach to prospects and customers to drive interest and opportunities.
• Respond promptly to general inquiries, escalating complex cases to the appropriate department.
• Document and track interactions in Salesforce, maintaining accurate and up-to-date records.
• Stay informed on the company’s product suite to provide confident and effective customer assistance.
• Collaborate with cross-functional teams to ensure seamless handovers and consistent service quality.

Requirements

• Minimum of 2 years in business development, sales support, or a related customer-facing role.
• Proven ability to manage high volumes of activities while maintaining accuracy and attention to detail.
• Skilled at thinking on your feet and resolving uncertainty during live interactions.
• Proficient in Salesforce and comfortable with managing CRM data and processes.
• Exceptional verbal and written communication skills with a professional, positive phone presence.
• Self-motivated with strong time management skills, capable of working independently in a remote environment.
• Bachelor’s degree or equivalent professional experience.
• Preferred: Familiarity with sales tools such as ZoomInfo, Outreach, and LinkedIn; understanding of the e-learning industry; knowledge of lead and sales development best practices.

Benefits

• Annual salary range: $48,200 – $72,400, plus eligibility for bonuses.
• Fully remote role, open to candidates anywhere in the United States.
• Flexible work arrangements within business hours.
• Comprehensive health, dental, and vision insurance.
• Paid time off and company holidays.
• Opportunities for professional development and career growth.
• Occasional company-paid travel for team events.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
It compares your profile to the job’s core requirements and past success factors to determine your match score.
Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

#LI-CL1

Job Tags

Similar Jobs