Job Description

Revenue Operations Manager

(Hybrid/Boston MA - 2-3 days onsite)

Skedda is a leading hybrid workplace experience platform dedicated to streamlining desk and room reservations and scheduling. We serve over 7000 customers and nearly two million users including IBM Siemens Mercedes-Benz and Harvard University.

Today the product includes functionality such as floor plan visualizations desk and meeting room booking and utilization reports and analytics. Skedda integrates with key workplace tools like Microsoft365 and Google Workspace and has won awards from G2 Capterra and SoftwareAdvice.

About the role

Were hiring a RevOps Manager to strengthen our go-to-market operations across Sales Marketing CS and Onboarding. Reporting to the Director of Business Operations youll bring systems expertise structured operational thinking and cross-functional leadership to a growing GTM organization. This role combines hands-on execution with an ability to shape and improve the processes data and workflows that drive revenue.

What youll do

• Lead day-to-day RevOps execution partnering with Sales Marketing Customer Success and Onboarding to align systems data and processes
• Own our HubSpot environment: system configuration workflow logic lifecycle design reporting infrastructure and overall governance
• Drive process improvements across the full GTM funnel including lead management routing forecasting handoffs enablement and customer lifecycle etc.
• Build and maintain reporting frameworks and dashboards that create visibility into pipeline funnel performance forecasting and customer lifecycle health
• Ensure data quality and integrity across GTM systems and cross-functional workflows
• Partner cross-functionally to design scalable processes and automate manual tasks where possible
• Document processes establish standards and help define the long-term operating model for RevOps
• Evaluate and manage GTM tooling integrations working closely with Product Engineering and Finance as needed

Skills & Experience

• 35 years in Revenue Operations Sales Operations or Marketing Operations
• Strong hands-on expertise with HubSpot (workflows reporting automation lifecycle management custom objects)
• Analytical mindset with the ability to translate data into insights decisions and prioritization
• Experience collaborating across Sales Marketing and Customer Success/Onboarding
• Strong project management and organizational skills
• Bonus Points: Experience with Stripe and/or Intercom integrations

About you

• Youre a strong verbal and written communicator
• Youre a systems thinker who can help bring clarity to complex ideas
• You keep customer needs top of mind during your design and decision-making process
• You can balance a pragmatic problem-solving approach with a strong attention to detail
• You welcome feedback to improve your skills and work
• You take initiative and work with a healthy sense of urgency

Benefits

• Competitive salary benefits package and paid time off
• Flexible schedule
• Creative and collaborative work environment
• Direct exposure to the leadership team across departments
• Be empowered to leave a significant mark on the product and the customers

About us

Were an international team from 20 countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly.

At Skedda our Mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product. Were a self-driven curious down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues:

1. We are a community
2. Quality is at our core
3. Take ownership
4. Create momentum every day
5. Tackle hard problems
6. Be curious

We are defining the future of the workplace experience helping businesses to design meaningful seamless fully integrated employee experiences and interactions in the hybrid workplace. Were growing fast with a lot of new opportunities ahead!

To learn more about Skedda please visit Experience:

Manager

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