Company Description
At ARC Physical Therapy+, our mission is simple: be a catalyst of change in the marketplace. Through excellence in care, ARC Physical Therapy+ is committed to helping patients recover quickly and get back to what they love to do. With industry-leading physical, occupational, and hand therapy clinics in Kansas, Missouri, and Arkansas we are here to serve our communities and have been doing so for the past 20 years.
As the leading workers' compensation experts, we are focused on industry standard-setting outcomes and individualized treatment that translates to attention to detail, improved patient education, communication, and motivation. If you share the same commitment as we do, want to sharpen, or learn new skills, and love what you do daily, this position may be what you are looking for!
Job Description
As a Medical Receptionist Floater at ARC Physical Therapy+, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services, with responsibilities extending to backup support in multiple clinic locations when needed.
Greet patients and provide exceptional customer service
Coordinate patient care from initial check-in to treatment and check-out
Answer phones and manage electronic scheduling
Perform data entry and verify personal/financial information
Maintain patient charts and electronic medical records
Collect, post, and deposit patient payments
Fax, file, and complete any other administrative duties as needed
Qualifications
High school graduate or equivalent
1+ years of previous medical front office experience preferred
Excellent telephone and customer service skills
Proficiency in Word and Excel; experience with medical software preferred
Availability and flexibility with work hours
Strong attention to detail and time management skills
Ability to work as part of a team and demonstrate a positive, energetic attitude
Additional Information
Competitive salary
Excellent benefits package including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
New graduate mentoring
Continuing education
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com
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