IT Technician Job at Revel Staffing, Austin, TX

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  • Revel Staffing
  • Austin, TX

Job Description

A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on-site technical support for end users and enterprise systems. The ideal candidate is customer-focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.

Key Responsibilities:

  • Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.

  • Install, configure, and maintain operating systems, applications, and enterprise tools.

  • Manage imaging, deployment, asset tagging, and hardware logistics.

  • Respond to VIP or executive-level support requests.

  • Diagnose and resolve network connectivity issues including port activations and switch-level troubleshooting.

  • Maintain accurate documentation of incidents, service requests, and asset records.

  • Follow company IT policies, security standards.

  • Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues.

Qualifications:

  • High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).

  • Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.

  • Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).

  • VantageClear Certification (or equivalent Security credential) required.

Benefits:

  • Competitive pay based on experience.

  • Comprehensive health, dental, and vision coverage.

  • Paid time off and retirement plan options.

  • Ongoing training and professional development opportunities.

  • Work in a secure, compliance-driven environment supporting critical IT operations.

Job Tags

Full time, Work at office, Remote work,

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