Job Description

Location: North Campus Administration - Vista, CA
Hours: 15 hours per week, maximum
Unpaid Internship

OUR STORY

Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at

Under supervision, performs basic office/clerical work in support of the Human Resources office. This position is designed to provide practical experience for current students working towards a degree/career in Human Resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. 

• Provides excellent service by accurately answering calls or e-mails from internal and external customers.  Assists with filing and related office support services which includes a variety of software applications and databases.  Excellent verbal and written communication skills.    
• Assists with a variety of Human Resources tasks and projects, including recruitment, benefits and employment-related assignments and reports.      
• Prioritize responsibilities to meet deadlines with successful completion of work. Ability to maintain confidentiality, be punctual, and communicate requests about the work schedule in advance. Works independently and efficiently using available resources.       
• Pe r f o r m s othe r r ela t e d du t i e s a s a ss ig n ed.

QUALIFICATIONS AND SKILLS

Knowledge of:

• Use of the Internet, Microsoft Office Suite, and use of general office equipment.

Ability to:

• Create and format letters and reports, proofreading and editing skills to produce professional results.
• Effectively communicate both orally and in writing.
• Work effectively in a busy environment, and to multi-task.

EDUCATION/EXPERIENCE/CERTIFICATION

• High School diploma or GED
• Currently enrolled in a college or university
• Completed two (2) or more college-level courses in Human Resources, or closely related field
• Demonstrated experience in utilizing software, including but not limited to, Microsoft Office Suite,  the Internet and other database software.    
• Current California Driver’s License OR California Identification Card

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.

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