Job Description

We’re hiring an exceptional offshore Executive Assistant / Operations Manager to work directly with our founder across two dynamic ventures:

1. A profitable, tech-enabled marketing agency (Amazon advertising + media tech)
2. A mission-driven startup revolutionizing senior care

You’ll be a trusted second-in-command (2IC), wearing many hats — from operations and project management to calendar control, internal team follow-up, light client comms, and supporting company growth. This is a long-term, high-trust role for someone who lives and breathes structure, systems, and follow-through.

What You'll Be Doing

• Serve as the founder’s right hand — owning operations and ensuring nothing slips through the cracks
• Manage daily workflows: team task assignment, project timelines, due dates, and KPI tracking
• Build, refine, and document SOPs, processes, checklists, and automations across tools and teams
• Handle inbox and calendar management, meeting notes, and follow-ups
• Represent the founder professionally via email and occasional calls
• Monitor project dashboards and keep performance reporting up-to-date
• Conduct research, find answers, and present options — be resourceful and proactive
• Help with occasional content organization, copy editing, and basic design tasks

✅ Critical Traits

• US CST availability required (minimum 60% overlap)
• Extreme attention to detail — nothing gets past you
• Organized, proactive, and systematic in everything you do
• Trustworthy to the core — someone who does what they say
• Obsessed with project management, processes, dashboards, and KPIs
• Strong with numbers, spreadsheets, and light reporting
• Excited to lead task tracking and follow-ups across a distributed team
• Startup-savvy: fast-moving, multi-tasking, self-directed, and flexible
• Clear, warm, and professional English — both written and spoken
• Relationship-oriented: good with clients and internal team alike

Ideal Backgrounds Include:

• Executive Assistant to a founder or C-suite at a startup or marketing agency
• Online Business Manager (OBM) managing operations across a remote team
• Project Manager or Operations Lead with exposure to multiple tools and moving pieces
• Agency Account Manager who understands client communication and internal coordination
• Experience implementing and improving project management systems and processes
• Has built reporting dashboards, tracked KPIs, and facilitated weekly ops cadences

What You’ll Get:

• A strategic, long-term remote role with daily impact and high ownership
• An incredible chance to work alongside a founder on both a fast-growing agency and a socially impactful startup
• A flexible, startup culture where initiative is rewarded and your ideas matter
• Exposure to multiple areas of business, from client strategy to internal operations

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